Shipping policy

Shipping

 

We ship for a flat fee of $150.00 USD, for the continental USA (CONUS). We do not charge any taxes or VAT. Depending on shipping destination, the shipping company may contact you to make arrangements when your shipment arrives.

We ship worldwide for a flat rate of $300.00 USD. We are happy to obtain a quote for your actual delivery address and can most times reduce this amount. We aren't looking to make money off shipping.

Our Water Makers ship in 2 separate parcels.

 

Shipment processing time

All orders are processed within 3-5 business days.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

 

Customs, Duties, and Taxes

We do not charge sales taxes for out-of-state sales or exports.

Shipping Warranty

Warranty only covers shipping for the continental U.S.

Please save all packaging materials and damaged goods before filing a claim.